Tracker Call Centre is offering an exciting Learnership Program for individuals who are passionate about customer service and eager to start a career in the call centre industry. This learnership provides a structured learning experience, combining theoretical training with practical workplace exposure. Successful candidates will receive a nationally recognized qualification in Call Centre Operations upon completion.
- Handling inbound and outbound customer calls in a professional manner
- Assisting customers with inquiries, troubleshooting, and account management
- Learning and applying call centre best practices
- Maintaining customer records and updating information in the system
- Meeting performance and service quality standards
- Must be a South African citizen
- Between the ages of 18 – 35 years
- Minimum Grade 12 (Matric) certificate
- Strong communication skills (both verbal and written)
- Basic computer literacy
- A positive attitude and willingness to learn
- No prior work experience required
- Earn while you learn with a monthly stipend
- Hands-on experience in a professional call centre environment
- Nationally recognized qualification
- Potential employment opportunities after successful completion
If you meet the eligibility requirements and are excited about this opportunity, follow the steps below to apply:
-
Prepare Your Documents
Ensure you have the following documents ready:- Updated CV (Curriculum Vitae)
- Certified copy of your South African ID
- Certified copy of your Matric certificate
- Motivational letter explaining why you are interested in this learnership
-
Submit Your Application
- Email your application
- Use the subject line: Application for Tracker Call Centre Learnership – [Your Full Name]
- Alternatively, you may submit your application via the company’s online portal (if applicable)
-
Application Deadline
- Ensure you submit your application before deadline to be considered. Late applications may not be accepted.
-
Selection Process
- Shortlisted candidates will be contacted for an interview and assessments.
- If successful, you will receive further instructions on the learnership program start date.
Don’t miss this opportunity to start your career in the call centre industry! Apply today!