Position title
Tracker Call Centre Learnership Internship Programme | 2025-2026
Job Description

Tracker Call Centre is offering an exciting Learnership Program for individuals who are passionate about customer service and eager to start a career in the call centre industry. This learnership provides a structured learning experience, combining theoretical training with practical workplace exposure. Successful candidates will receive a nationally recognized qualification in Call Centre Operations upon completion.

Key Responsibilities
  • Handling inbound and outbound customer calls in a professional manner
  • Assisting customers with inquiries, troubleshooting, and account management
  • Learning and applying call centre best practices
  • Maintaining customer records and updating information in the system
  • Meeting performance and service quality standards
Requirements
  • Must be a South African citizen
  • Between the ages of 18 – 35 years
  • Minimum Grade 12 (Matric) certificate
  • Strong communication skills (both verbal and written)
  • Basic computer literacy
  • A positive attitude and willingness to learn
  • No prior work experience required

Benefits
  • Earn while you learn with a monthly stipend
  • Hands-on experience in a professional call centre environment
  • Nationally recognized qualification
  • Potential employment opportunities after successful completion
How to Apply?

If you meet the eligibility requirements and are excited about this opportunity, follow the steps below to apply:

  • Prepare Your Documents
    Ensure you have the following documents ready:

    • Updated CV (Curriculum Vitae)
    • Certified copy of your South African ID
    • Certified copy of your Matric certificate
    • Motivational letter explaining why you are interested in this learnership
  • Submit Your Application

    • Email your application
    • Use the subject line: Application for Tracker Call Centre Learnership – [Your Full Name]
    • Alternatively, you may submit your application via the company’s online portal (if applicable)
  • Application Deadline

    • Ensure you submit your application before deadline to be considered. Late applications may not be accepted.
  • Selection Process

    • Shortlisted candidates will be contacted for an interview and assessments.
    • If successful, you will receive further instructions on the learnership program start date.

Don’t miss this opportunity to start your career in the call centre industry! Apply today!

Employment Type
Intern
Duration of employment
12-months
Industry
Software Development
Job Location
South Africa, South Africa
Working Hours
09
Date posted
March 18, 2025
Valid through
March 18, 2026
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